Скачать или смотреть Specialty Insurance, AI & The Next 5 Years: Exclusive Interview with David Crozier, Markel Canada

In this episode, Ricardo sits down with David Crozier, President & Managing Director of Markel Canada, to unpack what business owners, CFOs, and commercial clients should understand about today’s insurance market.

This isn’t a technical industry conversation — it’s a practical, transparent look at how insurers make decisions, why pricing changes happen, and what businesses should expect over the next few years.

We cover:
• What makes an insurer truly “specialty” (and why that benefits your business)
• How long-tail Liability trends impact pricing and availability
• Market changes in Property, D&O, Cyber, and Casualty
• Why disciplined insurers provide more stable long-term protection
• How AI and data will streamline the insurance experience
• Real-world risk prevention examples (including thermal cameras & cyber breach services)
• The talent crisis — and why great people still matter in claims, underwriting & service
• How innovation is reshaping the way risks are understood and insured
If you’re a business owner or leadership team member, this episode will give you clarity on how insurers think — and what that means for your organization’s risk strategy going forward.

Chapters:
00:00 – Intro
00:50 – Dave’s journey & how he entered insurance
04:00 – What makes Markel different
08:00 – Specialty underwriting & innovation
12:00 – SME clients & digital experience
13:00 – Market trends affecting Canadian businesses
15:45 – Growth vs discipline (and why it matters to YOUR coverage)
18:00 – The future of broker–carrier relationships
19:00 – Desk underwriting vs real client understanding
21:00 – AI, data & tech shaping the future
24:00 – Risk prevention services
27:00 – Talent, culture & the human side of insurance
29:00 – Insurance’s PR issue
31:00 – The future of specialty insurance
34:00 – Light-hearted, rapid-fire wrap-up

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