Скачать или смотреть How To Configure Helpdesk Management In Odoo

Get your support team ready with Odoo’s Helpdesk Management setup. This guide walks you through configuring helpdesk stages, ticket types, priorities, SLAs, email aliasing, and customer portal access. Whether you're managing IT support, customer care, or internal service requests, this setup helps you keep everything organized and on track.

Features:

✅ Set up ticket stages and workflows

✅ Enable customer ticket submission via email

✅ Define priorities and SLA policies

✅ Use live chat and automated assignments

✅ Track tickets via the customer portal

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