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Twelve dollars a month for unlimited books and audiobooks from major publishers. Over a million titles. Sounds perfect for readers, right? But when I checked their Better Business Bureau profile, I found something disturbing: "Pattern of complaints" — that exact phrase appears in their official record. With a 1.2-star rating on Trustpilot from over 4,000 reviews, I spent two weeks investigating what's really happening with Scribd.
In this investigation, I'll reveal:
❌ Why "unlimited" reading isn't actually unlimited (throttling exposed)
⚠️ The subscription cancellation nightmare thousands face
💸 How charges continue years after cancellation
🚩 Why customer support is nearly impossible to reach
🔍 What happens when you dispute charges through your bank
💬 The truth about their F rating from Better Business Bureau
I analyzed hundreds of complaints, tested their customer support response time, and examined their CEO's own admission about throttling users. The pattern is clear, and it's not what their marketing claims.
Have you seen Scribd ads promising unlimited reading? Drop a comment about your experience or questions below.
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Disclosures & Disclaimer
🧠 Opinions: This video reflects my own opinions and research. It is for educational and informational purposes only. Do your own research before subscribing to any service.
🚫 No sponsorship: This video is not sponsored. I did not receive compensation, products, or direction from Scribd or any competitor.
📋 Accuracy: I strive for accuracy, but I cannot guarantee that all information is complete, current, or error-free. Pricing and policies can change at any time.
🔗 Affiliate links: Some links may be affiliate links. If you sign up through them, I may earn a small commission at no extra cost to you. This helps support the channel and more honest reviews.
©️ Fair use & copyright: Clips and images may be used for commentary, criticism, news reporting, teaching, and research under Section 107 of the U.S. Copyright Act (fair use). If you own rights to material used here and believe it was not used appropriately, contact me and I will credit or remove it.
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