Improving Hospital Handoffs Using AHRQ's Surveys on Patient Safety Culture® Hospital Survey

This webcast highlighted how Riverside Walter Reed Hospital in Virginia used AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Hospital Survey to enhance its patient safety journey. Representatives described their strategies for administering the SOPS Survey and explain how their survey results and SOPS resources are used to improve handoffs in medical-surgical units.

Speakers included Jonathan Bakdash, Ph.D., Social Science Analyst, Agency for Healthcare Research and Quality; Ashley Hansford, B.S., CPPS, Patient Safety Manager, Riverside Walter Reed Hospital; Lauren Murray, M.S.N., RN, CMSRN, Director of Medical/Surgical Nursing, Riverside Walter Reed Hospital; and Lisa Huddleston, Lead Research Associate and Communications Lead, Westat (Moderator).

This video and speaker slides may be accessed on the AHRQ website at https://www.ahrq.gov/sops/events/webi....