Скачать или смотреть Why can't I see any recorded videos after purchasing iCSee cloud service

Experiencing difficulty in locating videos recorded by your iCSee camera after purchasing cloud services? This tutorial will guide you through the steps to access your recorded videos and troubleshoot common issues.

1. Check Camera Status: After logging into your iCSee account, verify that your camera is listed as "Online."

2. Activate Smart Alarm: Ensure that the “Smart Alarm” feature is enabled. This is crucial for triggering video recording.

3. Configure Alarm Settings: Go to "Settings," select "Smart Alarm," then "Action," and confirm that "Record" is activated.

4. Ready for Recording: With these settings, your camera is now set to record upon triggering an alarm.

5. Locate Recorded Events: When an alarm activates the camera, a small red mark will appear in the "Event" section. Click this to view detailed recordings.

6. Access Cloud Playback: In the cloud service menu, select "Cloud Playback." Here, a calendar will display. Dates with alarm recordings are marked with a small green label.

7. View or Download Videos: Choose a specific date to view or download the alarm-triggered video recordings.

Conclusion:
If you find no videos in your Cloud Playback, it may be due to the camera not detecting any alarms, or the Smart Alarm feature being disabled. Remember, the cloud service initiates recording only when an alarm is triggered. This guide should help you effectively access and manage your iCSee camera's cloud-recorded videos.