Was DjDragon right? GW2 full of hackers???

Rant: Hey I'm getting tired of pretending that everything is fine and keep supporting this game, Arenanet doesn't care anymore about creators and clearly not even about the average player neither, we report and send tickets multiple times about people who harass us, and even hackers who are shameless like this one, shown in the video.
Because these people are still there playing, and at most, they get 1 week ban and then return to keep ruining the fun for others.
Honestly Arenanet policy of not telling you the result of the report is lame, we need to know when you take action. Is Anet that much scared of losing players by perma banning them?

To Arenanet: You know how much I had to endure from you treating me like shit (and I always been respectful to not leak your NDA), and from all the players who harass me and you do nothing about it, do somehing for once before the game dies.
Do I need to go post this on twitter so the whales react and you act??? Yea you know, I am talking about you, SENIOR COMMUNITY MANAGER with an anti harassment speech, and MARKETING SPECIALIST, good job on last video btw, it seemed like everybody loved last expansion, right?
Don't try to call me doomer, I have been here for 12 years and I will still here, you won't get rid of me, I love this game, the community and my friends are the reason why I keep going and I help more than most, but this management is so bad, just do better please, I don't want anything from you, I never needed anything from you. I know you guys don't like me but I will keep saying what I want.


GW2 WvW. Shoutout to ‪@DjDragon5000‬