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In this video we are going to talk about D.E.R (Designated Employee Representative) responsibilities and the role of service agents.

A service agent is any person or entity, other than an employee of the motor carrier, used to help implement the DOT drug and alcohol testing regulations. These might include a urine collector, a breath alcohol technician, a screening test technician, a laboratory, a medical review officer, a substance abuse professional, or a consortium/third-party administrator in charge of coordinating the employer’s testing services. Service agents may be used to administer part or all of an employer’s DOT drug and alcohol testing program. Service agent requirements are defined by 49 CFR Part 40, the DOT-wide regulation that states how to conduct testing and how to return employees to safety-sensitive duties after they violate a DOT and FMCSA drug and alcohol regulation.

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