Скачать или смотреть How to Enable Macros in Service Cloud - You Must Know about It

Under our Zordial Laboratory program "Explore the More”, we explored the Macros in Salesforce.

Module: “How to Enable Macros in Service Cloud”

Use case : Macros in salesforce allows you to perform repetitive actions in Service Cloud for the Records of Account, Contact, Case and Lead(Supported for Feed based Page Layouts only).
For example : if we want to create a Task after sending an Email, We can make use of Macros.

Steps for setup:
1. Add Macros to utility items of App.
2. Create Macros and set instructions.

Much Appreciated Kartik Vyas for such wonderful presentation

Topics Covered:
Macros in Salesforce

Presented By:
Kartik Vyas

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