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The Hidden Power of Middle Management

Host: Mervyn Dinnen

Guest: Gary Cookson


Summary
In this episode of the HR Means Business podcast, host Mervyn Dinnen speaks with Gary Cookson about the often-overlooked role of middle managers in organizations. They discuss the challenges faced by middle managers, including the emotional labor they perform, the invisible work that goes unrecognized, and the need for better preparation and support. The conversation emphasizes the importance of middle managers in navigating change, particularly in the context of AI and hybrid working environments. They also highlight the need for organizations to redefine the role of middle managers and empower them to create a positive impact on workplace culture and performance.


Chapters
00:00 Introduction to Middle Management Dynamics
05:15 The Emotional Reality of Middle Management
10:05 Invisible Work and Its Impact
13:21 Navigating Change and Uncertainty
21:18 Adapting to AI and Hybrid Work
25:18  Transforming Perspectives on Middle Management
27:21 The New Manager Bounce and Its Implications


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