Managing Underperforming Team Members | STEP BY STEP

In this video I share detailed guidance on effectively and confidently managing underperformance in your team. I cover strategies on preparing for these conversations, what to say and what to do if it goes wrong. By following these steps, managers can transform underperformance discussions into constructive and supportive dialogues aimed at team success.

00:00 The Importance of Addressing Underperformance
00:50 Recognising and Identifying Performance Gaps
02:28 Preparing for the Conversation
02:53 Conducting the Performance Conversation
06:20 Creating an Improvement Plan
08:02 Handling Difficult Conversations
10:26 Conclusion and Next Steps

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