Скачать или смотреть Grow Raving Fans on Shopify: Speak To Your Customers

We love this move by David Fudge at Aplós

It's easy for e-commerce focused brand owners to lose connection with customers as a business scales.

But David built a workaround to counter that.

By making it easy for his best customers to connect with him he's able to:

learn what's most important to his most important customers
get feedback on current products
get insights as to what else customers want in new products

Plus, he's building a powerful marketing touchpoint that can increase word of mouth referrals, and loyalty.

Setting up the tech is pretty easy.

Making the decision to connect authentically and setting aside the time to do so every week isn't.

Kudos to David for his power-move that should help him continue to connect with customers and take his brand to the next level.

Check out the full episode of the Shopify Happy Hour on Apple, Spotify, Youtube and all major podcast players.