The 5 Whys - Identifying The Problem To Solve

Описание к видео The 5 Whys - Identifying The Problem To Solve

When a product fails to perform as designed, we can find ourselves patching symptoms, without curing the underlying condition. How can we avoid repeatedly fixing the same broken workflows? In talk 3 of 9 in this lean design series, product designer Jonathan Cotton introduces us to a lean manufacturing tool for identifying and addressing design flaws.

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