Скачать или смотреть Chapter 2: Designing the Team: How Great Leaders Build High-Performance Teams

Welcome to MasteringMHAMBA — where graduate leadership meets practical strategy.

In this session, we dive into Chapter 2 – “Designing the Team” from Making the Team: A Guide for Managers (6th Edition) by Leigh L. Thompson.

This video explores how great leaders design teams for success — from setting clear goals and selecting members to managing diversity and creating effective norms. Using examples from both healthcare and business administration, you’ll learn actionable lessons that apply to your career as an MHA or MBA professional.

In this educational video, you’ll learn:

Why team design matters more than leadership charisma.
How to define goals that focus on ends, not means.
The difference between performance and learning orientations.
How to choose the right team size and skill mix for efficiency.
Why diversity and inclusion fuel creativity and innovation.
The role of structure and norms in shaping team culture.
How to coach teams through motivation, consultation, and education.

Real-World Applications
• How the Healthcare.gov “Marketplace Lite” team turned failure into success through smart team design.
• How Xerox, SAP, and Google used structure, innovation, and diversity to outperform competitors.
• How healthcare leaders can apply these insights to cross-functional clinical, administrative, and quality improvement teams.

Book Credit

Thompson, L. L. (2022). Making the Team: A Guide for Managers (6th ed.). Pearson Education.

Subscribe for weekly lessons: ‪@MasteringMHAMBA‬

Next video: Chapter 3 – Team Performance and Productivity.

#teamleadership #mbastudent #mhastudent #businessleadership #healthcaremanagement #organizationalbehavior #teamwork #managementscience #graduateeducation #leadershipdevelopment #LeighThompson #TeamDesign #EvidenceBasedLeadership