Скачать или смотреть Who Qualifies as a Promoter in NPS?

Ever wondered who truly counts as a promoter in your Net Promoter Score (NPS) surveys? Understanding how to accurately identify your most enthusiastic customers is crucial for leveraging NPS effectively.

This video breaks down the essential criteria for classifying promoters, helping you refine your customer experience strategy:
► Learn the core definition of an NPS promoter.
► Understand the scoring scale that differentiates promoters from other customer categories.
► Discover why accurately identifying promoters is vital for business growth.
► Gain insights into how promoters impact word-of-mouth marketing and referrals.


#NPSPromoters, #NetPromoterScore, #CustomerExperience, #CXMetrics, #BusinessStrategy