Скачать или смотреть Are you harassed by bank recovery agents ? Know your rights | Aakash Krishna LLB

Are you harassed by bank recovery agents ? Know your rights | Aakash Krishna LLB

RBI Complaint Link - https://rbi.org.in/Scripts/Complaints...

The RBI has now issued guidelines to prevent harassment of people at the hands of recovery agents. The responsibility of recovery agents and their actions also lies with the banks, NBFCs and Fintech, as per the RBI. It has also advised that the REs should ensure that agents do not intimidate or harass, verbally or physically, borrowers during debt collection. They should not take any action with the intention of humiliating borrowers publicly or indulging in the invasion of privacy.

Recovery agents are not allowed to send any inappropriate messages on phones or social media. They cannot threaten them, and recovery calls should be made between 8 am and 7 pm only.

Suppose the recovery agent did anything to defame you, such as contacting your friends and family for recovery of dues or creating a ruckus at your place of work or in front of neighbours. In that case, you have the right to file a defamation suit against the bank and its agent. Similarly, if the recovery agent has trespassed on your property without your permission, you can file a trespassing suit against them too.

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Disclaimer: The information contained on this channel (Aakash Krishna LLB) is for general information only and should not be construed as legal advice.

Topics I Covered in this Video :-
Harassment by bank recovery agents,
Harassment by loan officials,
recovery agents law,
remedy when bank recovery agents insults you,