Скачать или смотреть The challenges of Business Process Improvement (BPI) - Richard Greenman, SkillSet Consulting

At a recent event hosted by SkillSet Consulting and Pallas Athena, Richard Greenman discusses some of the challenges that organisations face when trying to improve their business processes.

There are a number of challenges facing organisations when embarking on process improvement initiatives. They may have been tasked with improving customer service, reducing operating costs, achieving more with less or generally improving the way that they do business. Whatever the driver, efficient processes are critical.

The starting point for any process improvement journey is to understand how efficient your current, or as is, business processes are. There are a number of methods that can be used to analyse processes. What is important is that process analysis is performed as quickly and as accurately as possible.

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