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Integrating the Freshworks Chat Widget in Your Gatsby Website

Is there a way adding Freshworks chat widget to a website built on Gatsby?javascriptreactjschatgatsbyreact helmet

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Описание к видео Integrating the Freshworks Chat Widget in Your Gatsby Website

Discover how to effortlessly add the `Freshworks chat widget` to your Gatsby website, overcoming common errors with our step-by-step guide.
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This video is based on the question https://stackoverflow.com/q/64241194/ asked by the user 'Verner Keel' ( https://stackoverflow.com/u/14406078/ ) and on the answer https://stackoverflow.com/a/64243080/ provided by the user 'Ferran Buireu' ( https://stackoverflow.com/u/5585371/ ) at 'Stack Overflow' website. Thanks to these great users and Stackexchange community for their contributions.

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Integrating the Freshworks Chat Widget into Your Gatsby Website

When creating a modern website, incorporating live chat support can greatly enhance user experience. Freshworks is a popular choice for live chat features, but if you're using Gatsby to build your site, you might encounter some issues when trying to integrate their chat widget. Specifically, many developers have reported receiving 'unexpected token' and 'expression expected' errors. In this guide, we’ll discuss how to add the Freshworks chat widget to your Gatsby site successfully, even if you face these common pitfalls along the way.

Understanding the Problem

Gatsby is a React-based framework that generates static websites. While some chat software providers offer Gatsby plugins or scripts that integrate smoothly, others, like Freshworks, may cause errors during the build process. The Freshworks chat widget script, when added directly, can result in build failures due to syntax issues. This leaves developers wondering if there's a straightforward solution to make it work.

A Step-by-Step Solution

Fortunately, there is a simple way to modify the Freshworks script so that it works seamlessly with Gatsby. Here’s how you can do it:

Step 1: Use the <Helmet> Component

The key to integrating the Freshworks script effectively lies in how you add it to your Gatsby application. We'll be utilizing the react-helmet library, which offers a way to manage changes to the document head.

Install React Helmet (if you haven't already):

[[See Video to Reveal this Text or Code Snippet]]

Import Helmet in your component file:

[[See Video to Reveal this Text or Code Snippet]]

Step 2: Modify the Script

You'll need to wrap the Freshworks script in curly braces and use backticks (`) to avoid syntax errors. Here’s the adjusted code you should implement:

[[See Video to Reveal this Text or Code Snippet]]

Step 3: Place the Code in Your Component

Embed the code snippet above before the closing <body> tag of your HTML. It’s effective to place it within your layout or specific page component where you want the chat widget to appear.

What to Expect After Implementation

After implementing the above changes, rebuild your Gatsby site. If everything is done correctly, the Freshworks chat widget should now load without any errors, providing you and your users with a seamless chat experience.

Conclusion

Integrating the Freshworks chat widget into a Gatsby website may appear challenging at first, especially with the potential syntax errors. However, by using the steps outlined in this guide, you can bypass those issues. Embrace the power of live chat on your site and enhance your customer interaction effortlessly!

Now you can take advantage of this feature and convert your static website into a dynamic interaction platform. Happy coding!

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