Скачать или смотреть CITIZENS’ SERVICE DELIVERY CHARTER – SIGN LANGUAGE AND AUDIO

The Kenya Industrial Research and Development Institute (KIRDI) Service Charter outlines our pledge to deliver high-quality, efficient, and customer-focused services to all our stakeholders. In this video, we walk you through the charter’s key highlights — from our core values and service standards to timelines and the feedback channels available to you.

Whether you are an entrepreneur, researcher, or partner, the Service Charter is your guide to understanding how we work, what you can expect from us, and how we ensure accountability in all our operations.

📌 Watch now and learn how KIRDI is driving industrial innovation and supporting Kenya’s growth.
🔗 Visit our website: https://www.kirdi.go.ke