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Redefining luxury, the Four Seasons empire has grown to 79 world-class hotels in 33 countries. It began in 1961 with a single motel on Toronto's seedy Jarvis Street. Since then, founder Isadore Sharp has revolutionized the hotel business. Profiling the life of Sharp, who through hard work, imagination and perseverance created the Four Seasons chain, this film offers exclusive behind-the-scenes footage of the man, his family, and his success, while it also provides insight into a personal tragedy. Sharp's unique business philosophy has made Four Seasons the gold standard in medium-sized luxury hotels throughout the world, and his unrelenting quest for perfection is apparent as he and his wife embark on a nine-hotel tour to inspect some of his most beautiful properties. Learn about what makes him unique as he combs through each detail from a guest's perspective. Examining the placement of doors to the function of a bathrobe, no detail is left unturned. Not only does Isadore Sharp demand perfection, but he also strives for the highest quality service from each of his employees, based on the old adage, 'do unto others.' This dedication continues to define the Four Seasons empire and has become the foundation for the incredible relationships Sharp has developed over the years with some of the world's most wealthy and influential people, as he built this all into a $3 billion business.