Скачать или смотреть Everyday Care to Urgent Repairs - Why Kiwis Can Trust AA Home with Nalini Dutt

Episode Overview
In this episode of the Trends Property Insight Series, we sit down with Nalini Dutt, National Manager of AA Home, a fast-growing, purpose-driven platform helping New Zealanders look after their homes with the same trusted support the AA has long offered motorists on the road.

With a rich leadership background spanning global automotive giants like Hyundai and Volvo, Nalini brings deep strategic insight and people-first values to her role at AA Home — a joint venture between AA New Zealand and AA Insurance. She shares how AA Home is redefining the way Kiwis manage both everyday tasks and emergency repairs by blending 24/7 support, vetted tradespeople, and user-friendly technology to create a truly seamless experience.

Nalini opens up about the evolution of AA Home, from urgent callouts for burst pipes or lockouts to a comprehensive suite of services including electrical work, maintenance, handyman help, and even building inspections. She explains how the platform’s dual offerings - emergency response subscriptions and book-a-job scheduling - are designed to give homeowners more confidence, clarity, and peace of mind.

Listeners and Viewers will learn:

Why trust and vetting are the cornerstone of AA Home’s nationwide tradie network
The difference between AA Home Response and Response Plus subscriptions
How new services like carpet cleaning, air conditioning servicing, and move-in/move-out support are reshaping convenience
How homeowners can proactively prevent disasters with upcoming preventative maintenance checks
Why building inspections aren’t just for buyers — and how to use them to prepare a property for sale
How technology and AI are shaping the future of home support services
What Nalini’s leadership philosophy brings to the team — blending global pace with Kiwi empathy

Through real stories, like late-night emergency rescues and Christmas Eve callouts, Nalini shows how AA Home offers more than just trades. It offers reassurance when things go wrong and simplicity when you want to stay ahead.

Whether you’re managing a rental, preparing a home for sale, or just want a safety net for life’s inevitable breakdowns, this episode will help you see how support, service, and human connection can transform your property experience.

Your home deserves the same care and planning as your car, and with AA Home, there’s always someone you can trust on the other end of the line, day or night.