Скачать или смотреть The Care Standards You Shouldn't Compromise On

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Hello 👋🏾 I’m Portia. I am a nurse, a midwife, and a CHC assessor. I started Aurea Care to help families look after loved ones safely at home. This video explains what constitutes good care, focusing on factors like staff punctuality, adherence to care plans, and efficient complaint handling. It highlights the importance of effective communication and staff well-being in ensuring high service quality, ultimately leading to greater customer satisfaction and continuous process improvement in health care.

Important Information
This video is for learning. It does not replace speaking to a doctor or nurse about your own health or care. Always ask a healthcare professional for advice if you are unsure.

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