Скачать или смотреть HEDNA Madrid Robert Craven - Opening Keynote

Meet Robert Craven: Author of Customer is King and Grow Your Service Firm. Has run restaurants. Worked with Ritz Carlton, Sandals, Nando's. Google's go-to speaker on business growth.




HEDNA (Hotel Electronic Distribution Network Association) is a not-for-profit trade association whose worldwide membership includes executives and managers from the most influential companies in the hospitality industry. Founded in 1991, HEDNA's mission is to be the leading global forum for advancing hospitality distribution through collaboration and knowledge sharing. Its vision calls for HEDNA to be known for creating an environment that fosters strategic collaboration toward business development in the global hospitality industry. For more, visit www.HEDNA.org.