Mobile App Academy: Getting started with User Experience Analytics in Paris

Today we'll be showing off how to get started with User Experience Analytics in Paris. We kick off by talking through how to activate User Experience Analytics and some major out-of-the-box benefits you can expect before diving into a live walkthrough configuring the analytics dashboard. This is not a comprehensive look at User Experience Analytics, rather an overview to get you started. Please see the product docs linked below for further information.

Timestamps:
3:49 - 2020 Recap + survey
5:03 - What is User Experience Analytics
6:42 - End user data collection & privacy consent
10:28 - Activation
12:45 - Dashboard Overview
19:07 - Session analytics
22:07 - UI analysis - insights
25:48 - User analytics
28:35 - UI analysis - screens
28:35 - UI analysis - user flow
31:27 - UI analysis - navigation paths
33:25 - Analytics module
37:10 - Triggering a live active session
45:25 - Funnel reporting
52:33 - Additional resources

We are live every other Tuesday at 10:00 A.M. Pacific. Check out the Mobile App Academy Page to attend the next one and for more information.https://community.servicenow.com/comm...

Resources & Helpful Links
User Experience Analytics Product Docs - https://docs.servicenow.com/bundle/qu...
2020 Recap & Feedback Survey - https://community.servicenow.com/comm...
Mobile Community - https://community.servicenow.com/comm...
Start your mobile implementation - https://www.servicenow.com/success/pl...