Скачать или смотреть How Can Says, Thinks, Does, Feels Improve Your Empathy Map?

Ever wondered how to truly get inside your user's head? This video explores how the 'Says, Thinks, Does, Feels' framework can dramatically enhance your empathy maps, leading to more profound insights and better design decisions.

In this video, discover how integrating the 'Says, Thinks, Does, Feels' framework can elevate your empathy mapping process:
► Uncover hidden user needs and unspoken frustrations.
► Move beyond surface-level observations to deep emotional understanding.
► Drive more informed product development and service design.
► Foster a user-centered approach across your entire team.


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