Скачать или смотреть Ed Powers Data Questions to Ask in CS

We were joined by Ed Powers, celebrated as a Top 25 Customer Success Influencer and the Principal Consultant at Service Excellence Partners. With a notable tenure as VP Client Success for InteliSecure, VP Operations for LifePics, and VP Customer Success for simPRO Software, Ed's expansive experience speaks volumes. Also a certified Six Sigma Black Belt, his sought-after courses, "CSMath: Make Data-Driven Decisions in Customer Success" and "Data-Driven Decision Making for Customer Success," are available on platforms like Udemy & SuccessCoaching.

In this episode of "The Customer Success Playbook Podcast," we delve into the world of data-driven decision-making. Drawing from his courses, Ed will share insights on how harnessing the power of data can revolutionize customer success strategies and drive exceptional outcomes

Here is Ed discussing the data questions to ask in the field of Customer Success.

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