TRIP REPORT | First Time in Air Canada | B787 & B737MAX | Vienna to San Francisco (via Toronto)

Air Canada Trip Report flying from Vienna to San Francisco (via Toronto) onboard one Air Canada Boeing 787-9 and a Boeing 737-8 MAX on a nice winter day.

An average flight onboard the Air Canada Boeing 787 Dreamliner and Boeing 737MAX. Probably the fact that there were lots of clouds didn't help to get a good mood... but also the B787 cabin didn't help either. The legroom was on the edge for a long-haul cabin and the windows were dirty.

On top of that, the crew dimmed all the windows without asking or saying anything just after the meal service. In my opinion, that's probably the most disrespectful thing the cabin crew can do on a Boeing 787. The only reason why they do it is to make the passengers fall asleep (taking no care if they should sleep or not due to the time change) and that way avoid anyone from disturbing them for hours. I knew I shouldn't have taken a flight in 787 exactly because of this. They didn't block the windows but they were dimming them all the time, even though many passengers didn't want their windows to be dimmed.

The onboard service started around 1h after takeoff. There were 2 options: chicken or pasta. Both were extremely simple. A chickpea salad was the starter and a piece of dry cake made the function of dessert. Sadly, I must say this was among the worst food to date on a transatlantic flight. The crew didn't pass during the next 6h through the cabin with drinks. 1h before landing, that means, 7h after the first tiny meal, they offered a small warm snack.

The positive thing about the first flight was that, surprisingly, we landed well ahead of schedule. I was monitoring the flight punctuality for the last 2 weeks (because of the connecting flight to SFO) and rare was the day when the delay was lower than 1-2 hours. Today, luckily, it was an exception to that. We landed around 20 minutes early after a windy approach.

We had a 3h layover at Toronto airport, before boarding the Air Canada Boeing 737MAX that would take us to San Francisco. The aircraft landed ahead of schedule from its previous destination (Nassau), but we still boarded late and took off with almost 30 minutes delay.

The onboard service on this 5h flight was completely "pay-per-eat". The menu looked quite nice, with several food options that could be part of a long-haul menu. I bought a 3-Cheese Pizza and a Salad. Soft drinks were complimentary. All were very tasty, especially the salad. I must say as well, that the crew on this second flight was much better than the one on the first one: very polite, engaging with the passengers, walking through the aisle for anything the passengers would need... exactly the opposite from the ones on the Boeing 787.

Due to turbulence during the last 2h of the flight, there was no second service as planned. We landed in San Francisco 10 minutes ahead of schedule after a beautiful approach over the city and the Bay of San Francisco.

Now it's your turn!
Have you ever flown with Air Canada? Which route? How was the experience? Which model did you fly? Have you ever been in Toronto? Maybe in San Francisco or Vienna? Have you ever flown on the B737MAX or B787? What do you think about the Air Canada service?
Lots of things to talk about! Read you all in the comments!

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FLIGHT INFO:
· Airline: AIR CANADA
· Airplane: Boeing 787-9 & B737MAX
· Flight Numbers: ACA887 & ACA741
· AIRPORTS:
- Departure: Vienna (VIE - LOWW)
- Via: Toronto (YYZ - CYYZ)
- Arrival: San Francisco (SFO - KSFO)
· Departure Gates: G31 & F96
· Seat: 36K & 26F
· Registration: C-FGFZ & C-FSDW
· Date of Recording: February 2023
· Recorded with SAMSUNG GALAXY S21 Ultra (in UHD 4K).


* MUSIC / SONGS:
- Limujii - Sweet Talks
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---- CHAPTERS ----
00:00 Intro
00:28 Vienna Airport
01:35 Planespotting in Vienna
02:32 Boarding the B787
03:50 Pushback & Engine Start
04:42 Taxi in Vienna
05:06 Takeoff from Vienna
06:42 Vienna city
07:36 Main Catering (Lunch)
08:58 Cabin on the B787
09:53 The Sea Ice
10:42 Pre-Landing Snack
11:05 Descent to Toronto
11:47 Approaching Toronto
13:10 Landing in Toronto
14:47 Disembarking the B787
15:26 Connecting in Toronto Airport
16:00 Planespotting in Toronto
16:35 Boarding the B737MAX
17:35 Pushback & Engine Start
18:16 Taxi in Toronto
19:32 Takeoff from Toronto
21:15 Toronto Downtown
22:17 Dinner: Salad & Pizza
23:03 Cruising Over Snowed USA
24:36 Descen to San Francisco
25:15 Landing in San Francisco
26:34 Disembark & SFO Airport

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