Prototyping and Service Design with Juneza Niyazi

An event of the Service Design Network Switzerland Chapter.

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00:00 Introduction
01:09 Talk: Case Study prototyping in the Agrotech sector in Indonesia
14:25 Q&A
14:25 How to recruit a prototype team?
18:24 How to convince a leader to give time for prototyping?
22:35 How to prototype pricing?
24:37 Examples of how to prototype and test pricing
27:01 How do you find your target group?
29:34 What's a good KPI for a prototype?
33:38 What are good frameworks for prototyping?
37:21 What's the most important skill for Service Design?
40:35 Can introverts be great service designers?
43:20 Which Indian market could benefit most from Service Design?
45:41 Closing words