Inside the Fraud Lab: Friendly fraud, a wolf hiding amongst the sheep

Описание к видео Inside the Fraud Lab: Friendly fraud, a wolf hiding amongst the sheep

How can businesses discourage friendly fraud and what is a professional disputer? In this episode, Simon is joined by Michael Fox, who has significant experience in fraud detection in the financial industry, having worked for President’s Choice Financial, Capital One and Meridian Credit Union before moving to his current role at KOHO, a Neobank based in Canada. The two discuss the evolution of fraud and detection efforts, as well as the rise in friendly fraud and dispute fraud.

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