#419

In this episode, Dr. Bradley Block speaks with Dr. John Lundell, who shares strategies for enhancing patient communication by minimizing medical jargon. Dr. Lundell highlights the importance of using relatable language, asking open-ended questions, and fostering trust through empathy. Drawing from his experience as an expert witness coach, he demonstrates how to simplify complex concepts with creative analogies, such as comparing receptor interactions to a game of "musical chairs."
Dr. Lundell emphasizes the importance of ensuring patients understand by encouraging them to ask open-ended questions and avoiding assumptions about their knowledge.
He also highlights the need to balance accuracy and clarity during informed consent discussions and in legal settings like courtrooms. Dr. Lundell recommends that healthcare professionals practice explaining medical concepts to non-medical friends or family and refine their communication based on feedback.