Скачать или смотреть How to fight “Item or Service Not as Described” chargebacks

The second in our fighting chargebacks series examines how to fight and win chargebacks with the “Item or service not as described” reason code.

Unlike fraud reason code chargebacks, merchants stand a relatively good chance to win Item or Service Not as Described chargebacks. Whether you win or lose will boil down to exactly what was promised to your customers. This includes promises made in your web copy, and also in the terms and conditions on your checkout page.

David breaks down how to approach these chargebacks, and provides tips on how to future proof your business so that if you get a chargeback with this reason code you have a better chance of winning.

Source: https://www.merchant-accounts.ca