Скачать или смотреть Jake Goates on Best Practices in Customer Service

As a private practice owner you cannot rely only on great clinical care to attract new patients and keep them over time. You’re supposed to be great and there’s plenty of competitors to you. How do you differentiate? One way is to offer great customer service, but unfortunately a lot of practices don’t take it seriously. My guest today consults with dental practice owners, and he helps them take it seriously.

Since 2003, Jake Goates has given group seminars and training on sales and marketing. He is a Key Opinion Leader for various dental marketing companies. Since 2013, Jake has personally consulted more than 5,600 dentists nationwide on their marketing strategies and sales skills to reduce unnecessary spend while increasing collections. Jake founded GOAT Dental Marketing Consultants in early 2023, providing marketing strategy and sales coaching for dental offices across the country. Jake, with his wife and two daughters, enjoy living and playing in the mountains of Northern Utah.

In this episode Carl White and Jake Goates discuss:
What’s included in customer service and what’s not
Why medical and dental practices are late to the game in prioritizing customer service
Examples of the best customer service he’s seen in dental practices

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Connect with Jake Goates
  / jake-goates-a8908a12   https://www.facebook.com/profile.php?...
www.goatcmo.com


Connect with Carl White
Website: http://www.marketvisorygroup.com
Email: [email protected]
Facebook:   / marketvisorygroup  
YouTube:    / @marketvisorygroup3082  
LinkedIn:   / healthcaremktg