Front Office Check In & Check Out SOP followed in Hotels | Practical Training | Hotel Maanagement

6 Stages of The Guest Check-In Procedure

The hotel guest check-in procedure involves all stages from arrival of a guest to the issuance of the room key to the guest; 1) Receiving and Registration 2) Allocation of the room 3) Secure advance Payment 4) Information service 5) Complete the check-in formalities 6) Open the guest folio.

In case of manual or semi-automated operation systems, the process begins as the guests arrive at a hotel and are greeted by the front office staff, subsequent to which they complete the registration formalities, and finally the guests are assigned rooms and issued the room key by the front office personnel. In a fully automated system, the
same activity is performed automatically by self-service terminals located in the hotel lobby.
#hotelmanagement #hotelmanagementcourses
#hotelmanagementinstitute
‎@thakurinstituteofhotelmana2200