Keynote Series: Improvement is a Science!: How to Apply it to Tutoring Services with Elaine Harwood

Contact [email protected] to learn more about a risk-free semester trial of Accudemia, our most popular academic center management solution.

Click here to learn more about and register for our Academic Center Summit, taking place this October 14-15 in Orlando, FL:
https://conftrac.com/#/?domain=eacs24

What problems does your center have that you're hoping to solve in the coming academic year? Did you know that there are scientific tools that you can use to assess and develop improvement strategies? Did you know they can be applied to almost any college or university service, including tutoring centers?

This workshop will help learning center managers take a deeper look at their centers' problems and make informed decisions on a plan of action using improvement science tools and resources to guide the process. We'll examine a case study where these tools were used to improve student satisfaction at a tutoring center and show how these tools can work for you.

Download the presentation slides here: https://www.engineerica.com/KeynoteFi...

About the Speaker:
Elaine Harwood grew up in Southern Vermont and currently lives over the border in upstate New York. Elaine worked in the educational field in many different aspects for more than 30 years as a teacher, program director, and administrator. Elaine worked for 12 years in K-12, and 14 years in adult education, and is currently the Coordinator of Learning Services overseeing Testing and Tutoring at Berkshire Community College in western Massachusetts. Elaine holds a Master’s Degree in Education Administration from Antioch University and is a current Ph.D. student in Education Policy and Leadership at The State University of New York – Albany. Elaine holds a micro-credential in Improvement Science.