Скачать или смотреть Systemic design - the reality of systems change in an organisation

As a follow-up to our Design Journeys Through Complexity event on the 17th, John Mortimer from the organization team at Si London hosted a discussion to further expand on what systemic design looks like in practice in an organisation, and how to actually go about doing this.

This workshop is a real run through the overall design and the actual events that occurred during a systemic design in a real systems transformation of a service. We will look at the initial problems to be solved. Who was involved and how they developed. The method behind the design. The engagement of the leaders. And the learning and changes that occurred.

We will surface the systems thinking and complexity inherent in this approach and how they were dealt with.

The example is from the public sector Housing, and it is directly applicable to most organisations. (The case study has been run previously, so there is a possibility that some of you have seen it before).

John Mortimer will be leading the session. John has been working with systems thinking change and design since 2003, when he joined a consultancy that pioneered this methodology. Since 2014 he has been developing this and researching the wider aspects of systems change and systemic design. He has worked in approximately 45 systemic changes.