Скачать или смотреть How to Manage Expectations at Work (Leadership Tips)

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Managing expectations for better engagement in the workplace is a critical topic for leaders to understand as well as the Fifth Immutable Principle of a Dynamic Culture according to Matthew Kelly’s book The Culture Solution. Here are some key insights for any business looking to enhance their culture and boost employee satisfaction:

1️⃣ Communicate Expectations: By letting people know what you expect from them, you can avoid the dreaded expectations gap that leads to disappointment and frustration.

2️⃣ Clarify Expectations: Whether it's through conversations or written documentation, be clear about what is expected to reduce anxiety and stress among your team.

3️⃣ Focus on Outcomes: Instead of micromanaging every process, concentrate on the end result. This approach allows employees the freedom to showcase their skills and creativity.

4️⃣ Continuous Improvement: Have conversations about expectations to become a better coach and help individuals grow, fostering a culture of learning and development.

These are the topics discussed in the episode of Lead With Culture.