Скачать или смотреть Solving Long Wait Times with healow Genie

Discover how Alliance Spine and Pain Centers plans to enhance patient communication by streamlining their call center operations with healow Genie, an AI-powered contact center solution. They face challenges with long wait times, repeated voicemails, and patients feeling unheard due to the high volume of incoming calls. Patients are leaving multiple messages, leading to frustrations that reach the front desk and executive team. By implementing healow Genie, the practice aims to better understand the types of calls coming in and route them to the right place the first time. This innovative solution is expected to improve wait times and enhance the overall customer experience without losing the human touch. The Alliance Spine team will be able to respond to patient inquiries faster and focus more on day-to-day practice. See how healow Genie can positively impact their growth and learn how it can help your practice improve efficiency and patient satisfaction.

Full story - https://genie.healow.com/customer-suc...

Learn how to offer greater convenience to patients with healow Genie AI-powered contact center by visiting https://genie.healow.com

⏱️Timestamps
0:00 - healow Genie, AI contact center solutions
0:10 - Challenges, long wait times, call volume
0:32 - healow Genie to help mine calls
0:50 - healow Genie, reduce wait times, route calls correctly, improve customer experience
1:00 - AI-Powered Contact Center Solution benefits
1:14 - Digital Health Engagement Solutions