Скачать или смотреть Create Unique Employee Experiences Through the Secret Tool of Employee Mapping | Shel Holtz

VOICES 2020 #VCS20

Create Unique Employee Experiences Through the Secret Tool of Employee Mapping

Speaker:
Shel Holtz – SCMP, IABC Fellow, and Director of Internal Communications at Webcor

Employee experience takes into consideration what employees observe and see, as well as how they feel about their employee journey at any organisation. This session will be discussing the importance of a strong communication plan, and how different communication channels can help employees understand the company’s values.

In this session you’ll learn:
The importance of employee journey mapping and how communicators can increase the value of these maps
Why listening is one of the internal communication function's most important activities and how it can boost the employee experience
How communicators can influence the day-to-day interactions that can drive employees crazy

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