Скачать или смотреть ThinkTel Cloud Contact Center Solutions

ThinkTel Contact Centre solutions improve your client experience. To your customers, your image is often defined by their first contact experience. By choosing how your incoming communications are handled, whether by text, sms, email, chat or voice, you can plan the ideal customer journey—right from the start.
With ThinkTel’s Cloud Contact Centre Solution, your client experience is no longer defined by the traditional office environment. Your agents can connect remotely with the ease and flexibility they need while you access a wider talent pool across multiple cities and time zones.
Designed for accelerated deployment, ease of use and comprehensive reporting, whether you have 5 salespeople or 500, whether they are helpdesk technicians or customer care agents—we have a hosted contact centre solution that is right for you.
Gain actionable insights from an intuitive client dashboard, setup IVRs, monitor live calls, and access Call Recordings. Your Contact Centre is managed through the Cloud, so you have the latest features, giving you that big company image, no matter your business size.
With a low, monthly subscription fee, you have no hardware or maintenance costs. We guide your initial set-up and provide ongoing support. You can count on voice quality for remote agents, total reliability and business continuity with all the customization that your business needs.
Give your clients a great experience right from the start. Make your best call and ask for ThinkTel Contact Centre solutions today.

00:16 Omnichannel cloud contact centre
00:19 Remote agents
00:50 Insights and reporting
01:06 Contact Centre as a Service