Скачать или смотреть Adapting to Customer Needs in Retail | 2Bears Tavern

Have you ever wondered how businesses adapt to constant retail changes while staying true to their community? Mark Robertson, owner of 2Bears Tavern, a well-loved LGBTQ Tavern in Uptown Chicago, shares how he’s built an inclusive, evolving space that meets the needs of its diverse customers.

The team has seen firsthand how businesses must evolve quickly to respond to industry shifts, changing consumer preferences, and broader economic challenges. Learn what it takes to create a lasting business while staying ahead of the industry's high competition.

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Chapters:
00:00 - Intro to 2Bears Tavern
00:31 - Creating Safe Spaces
01:08 - Economic Impact of LGBTQ Support
01:35 - Challenges and Adaptations
03:19 - Retail Changes