What is Direct Inward Dialing (DID)? VoIP feature explained!

DID you want VIP customers and your mom to have the luxury of dialing your extension directly (without going through a receptionist or virtual phone menu)? Get yourself Direct Inward Dialing!

These shortcut phone lines bypass the receptionist and route the incoming call directly to a team member.

Can you do a bunch of temporary DID phone lines for a marketing campaign? Yes, you can. And easily, too, if you have a VoIP internet phone system. Add DID lines and take them away in a couple of months. It’s no big thing.

Less into tracking marketing campaigns and more into faxing? DID can help you there, too. If your team members need their own fax numbers or you want to run a bunch of fax numbers to one machine, DID can enable that.

Want to see the faxes on your desktop or phone? Just ask your VoIP provider.

What DID is not good for is if you want to corral all incoming calls and route them through an operator or phone tree. Sometimes you need that control. And your VoIP provider can probably hook you up with that virtual receptionist experience, too.

👉 Best-rated VoIP phone service: https://www.nextiva.com/products/voip...

If you’re on a PBX system and want to see why everyone’s talking about VoIP, Tony’s here to explain it:
   • What Is a VoIP Phone (+ How it Works)  

Want to learn more? Check out the blog Jessica mentioned:
https://www.nextiva.com/blog/direct-i...

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