Struggling to build a high-performing talent acquisition team that delivers exceptional candidate experiences, even in tough markets? In this episode, I sat down with Doug, Head of Talent Acquisition for the Americas and Europe at a major global brand, to explore the real drivers of TA success: authentic employer storytelling, operational excellence, prioritizing candidate experience, and smart internal mobility strategies. We also delved into AI in recruiting—where it excels for sourcing, job description creation, scheduling, and pre-screening, and where human insight remains essential for assessments and building relationships.
What You'll Learn:
Winning with Employer Value Proposition (EVP): Craft a genuine, compelling story that resonates with candidates and ensures every interviewer stays on-message.
Candidate Experience as Your Edge: Nail the basics like on-time interviews, quick feedback, and treating candidates like valued customers.
Navigating Hiring Cycles: How top TA teams adapt during slowdowns with smarter prioritization, cost controls, and a focus on internal talent.
Effective Internal Mobility: Why skills like institutional knowledge, learning agility, and influence often trump a perfect resume match.
AI in Recruiting: Tools for JD creation, pre-screen scoring, and candidate Q&A—plus pitfalls like spammy outreach and over-reliance on gamified interviews.
Hiring Managers as Allies: What proactive leaders do to attract top talent and how disengagement derails searches.
Candidate Tips: Stand out by being a true fit, leveraging advocates, researching thoroughly, and reaching out politely to key decision-makers.
Timestamps:
0:00 Intro: Why this conversation matters
1:10 Doug's journey: From agency to Fortune 500 TA leadership
3:20 The power of storytelling in employer branding
5:25 Bringing EVP to life in every interview
8:05 Candidate experience fundamentals you can't ignore
12:10 Handling uncertainty: Prioritizing during hiring slowdowns
15:40 Internal mobility strategies that work
20:30 AI's role in TA—and its limits
26:15 Cutting through spam: Authentic outreach tips
30:10 Partnering effectively with hiring managers
34:25 Advice for candidates: Be the signal, not the noise
38:00 How to initiate meaningful conversations
Key Takeaways for TA Leaders and Hiring Managers:
Authenticity wins: Candidates detect generic outreach—use AI for efficiency, but keep it human.
Discipline delivers: Strong processes, feedback loops, and consistent narratives outperform big brands alone.
Internal talent is gold: Tap into adjacent skills and high-potential employees for your hidden pipeline.
AI as a tool, not a takeover: Leverage it to cut friction, but reserve judgment and relationships for people.
We specialize in modern recruiting systems that help teams attract and convert top talent without overwhelming recruiters or candidates. Grab our free AI-powered toolkit (mentioned in the episode) for an instant framework to boost your TA game.
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