ServiceNow Washington DC Release Unpacked

We're all set to unpack the best of ServiceNow Washington DC release. Are you in?

In just 45 mins, we'll get you up to date and give you additional tips on leveraging these shiny new platform capabilities. And of course, we'll wrap things up with a fun Q&A session.

Where did we find these new features? In:
· App Engine
· Gen AI
· Data & Analytics
· FSM
· IRM
· WSD
· ITOM
· CSM
· HRSD
· SPM

⏱️ TIMESTAMPS

00:00 Introduction
00:46 App Engine
03:53 Employee Experience/Employee Center (HRSD)
07:03 Reporting & Analytics
11:05 Strategic Portfolio Management (SPM)
15:55 Customer Service Management (CSM)
19:12 Field Service Management
23:20 Platform Capabilities
28:19 IT Operations Management (ITOM)
31:04 Integrated Risk Management (IRM)
36:09 Q&A
40:04 Conclusion

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❓ ABOUT PLAT4MATION
Plat4mation is a global pure-play ServiceNow Elite partner that makes work flow. Our solutions and strategic guidance drive digital transformation and boost employee happiness. Hereby empowering people to get work done quickly and efficiently so they can focus on what truly matters in their work.

We’re sharing as much of our ServiceNow expertise with the world as we can, because we genuinely want to help organizations make work flow for EVERYONE.

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