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Background

For almost 15 years, APTA's process for selecting reliable, safe, and customer-oriented bus operators has benefited transit systems nationwide. The Bus Operator Selection System (BOSS) was researched and developed with the firm of EB Jacobs, the U.S. Department of Labor, the U.S. Department of Transportation, and APTA-member transit system CEOs and training directors. The end result – the most reliable source in operator selection today.

Results

APTA's study of over 800 bus operators hired using the BOSS system projected an average of seven fewer missed days per operator and 20% fewer accidents per year. Transit staff indicated they saved $2,500 per operator in the first year's costs for absenteeism, tardiness, accident/incident liability, training drop-outs, and by interviewing fewer candidates to fill the positions.