Скачать или смотреть How to decrease stock in Freshservice ⏬ Step-By-Step Guide

This video explores how to effectively manage consumable assets like keyboards and mice within Freshservice. This step-by-step guide will walk you through the process of setting up consumables in the asset register, creating service catalogue items, and handling requests and fulfilment.

Key Points Covered:

Introduction to Asset Management: Explanation of a common query regarding managing consumable assets such as keyboards and mice.
Setting Up Consumables: Demonstrate how to set up assets like mice as consumables in Freshservice.

Service Catalog Configuration: Guide on adding consumables to the service catalogue as requestable items.
Request Fulfillment Process: Step-by-step process on how to fulfil requests for consumable items and how it impacts asset counts.
Updating and Tracking: Explanation of how the asset register updates quantities and tracks where items have been issued.
Benefits:

Simplify the management of consumable assets.
Ensure accurate tracking and fulfilment of service requests.
Improve overall asset management efficiency within Freshservice.
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