Customer Data Hub

The Customer Data Hub has reduced the time necessary to curate customer data, for uses such as artificial intelligence, from 6 to 8 weeks, to days if not hours. In brief, it has automated a process which previously had numerous manual steps. The team is a finalist for the Hasso Plattner Founder’s Award in the Operational Excellence category.

Learn more about the Operational Excellence category finalists: https://news.sap.com/?p=220743

00:00 Introduction
00:10 AI's Need for Data
00:17 The Challenge of Accessing Customer Data in a Scalable Fashion
00:29 Why Time Matters When Accessing Data
00:43 How the Solution Works
01:02 Meet the Team
01:11 Next Steps