Replacing an immersion heater thermostat

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Timestamps:

00:00 Intro
00:25 customer briefing
02:05 disconnecting the old the thermostat
03:05 assembling the new thermostat
04:18 connecting the new thermostat
07:40 clipping the flex to the wall
08:00 connections
10:15 my guess as to who did this work originally
12:30 thermostat settings
12:50 advising the customer that the job needs to be done properly
14:10 My closing thoughts on the work