Скачать или смотреть Bitbank funds withdrawal not working, tested on win2012 with firefox. SCAM? UPDATE, READ TEXT!

!! UPDATE !!: after a week mailing with support testing, the withdrawal button works.
Waiting on the effective coin transfer.
This post will be updated!

UPDATE2:
The withdrawal did work!
An overseas server had a process which was locked.
I will invest my funds again!


Original post:
When withdrawing funds the send button does not react.

The problem was reported to the support of bitbank 25-03. They reported by email a technician would look into it.
A few days later 28-03 I asked them for a status, because I hadn't heard from them.
They reported the technician had a look into it and it should work under chrome.
No luck.

Multiple tests were done: clean browsers, different os's, different browsers, different coputers, different locations (EU, Asia, ...)
no luck

Tried to use the app, where the phonenumber was not accepted.

After a week mailing an error was found on the server and withdrawal is working now.

So, it does work and thus investing is very profitable when you have some spare coins.

Others please share your findings.