Скачать или смотреть Mind the Microsoft Gap: Business Change That Actually Works

Tech projects don’t fail because of bad code—they fail because people aren’t brought along for the ride. In this episode of Mind the Microsoft Gap, Caroline Connolly joins Chris Threlfall and Nick Thomas to unpack the human side of transformation.

Timestamps

0:00 - Welcome & Introduction to Business Change
01:00 - What is business change and why is it more than just tech?
03:30 - Common pitfalls: resistance, frustration & security risks
06:30 - User involvement, early champions & safe spaces for feedback
10:00 - The leadership gap: why management must lead by example
14:00 - Communication strategies that actually work
18:00 - Small projects, big impact: don't skip change management on the "quick wins"
24:00 - Project success ≠ adoption: where the real work starts
30:00 - AI, automation & the future of change