Empathy Mapping | What Is An Empathy Map? | Empathy Mapping In Design Thinking | Simplilearn

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In this tutorial we will learn what is empathy mapping, four-quadrants in Empathy mapping, theming and Difference between one user and multi-user empathy mapping. It is a visualization tool where designers gain an in-depth understanding of the user's behaviour and attitude. It also represents a group of users (multi-user mapping) such as a customer segment.

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Below are the topics we will be discussing in the video:
00:00:00 What is empathy mapping
00:01:50 Four Quadrants
00:04:07 Theming
00:04:40 one used & multi user

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