A Day in the Lives of Child Welfare Case Management with Gulf Coast JFCS

Becoming a Child Welfare Case Manager takes a special kind of person. Case management is a balancing act and the stakes are high. The safety, permanency, and well-being of the children we serve are at the heart of every decision made.

Child Welfare Case Management provides protective supervision for children referred by the Florida Abuse Hotline and Child Protective Investigators. Community-based services are provided in-home and in alternative placements with relatives, non-relatives and licensed foster care settings to ensure safety, well-being and permanency, including adoption, for an active caseload of over 2,000 children. This project is part of the statewide privatization of state protective services.

Our thanks to Stacie Padilla, Senior Child Welfare Case Manager, and Diana Burney, Child Welfare Case Manager Supervisor, for taking time out of their busy schedules to share their stories.

Video filmed on location at the George Edgecomb Courthouse, with thanks to the Honorable Judge Daryl Manning and the staff of the 13th Judicial Circuit, and at Gulf Coast JFCS Case Management offices with thanks to the our child welfare case management staff.